Be Present with Clients, Not Pulled by Phones
Smart voice assistants that handle intake calls with compassion, schedule appointments, and support those reaching out for help—24/7.
We Understand Your Daily Struggles
Running a therapists & counselors business means dealing with these challenges every single day:
Calls During Sessions
Your phone rings while you're in session. You can't answer, but someone in crisis is reaching out. The guilt is real.
First Call Vulnerability
Making that first call to a therapist takes courage. When they get voicemail, many don't call back. That person needed help.
Intake Bottleneck
New client intakes take time—insurance questions, availability matching, basic history. It's essential but exhausting between sessions.
Insurance Confusion
Half your calls are 'Do you take my insurance?' and 'What's my copay?' These questions repeat endlessly.
Scheduling Complexity
Matching client availability with your schedule, managing cancellations, and filling gaps takes more time than it should.
After-Hours Concerns
Mental health doesn't follow business hours. Clients reach out at night and on weekends when they're struggling.
Transform Your Therapists & Counselors Business
Here's what changes when you have a professional voice assistant handling your calls:
Compassionate First Contact
Every call is answered with warmth and understanding. No one reaching out for help gets cold voicemail.
24/7 Availability
When someone finally builds courage to call, they reach someone—day or night, weekday or weekend.
Crisis Protocol
True crises are escalated appropriately—to you, crisis lines, or emergency services. No one falls through the cracks.
Insurance Clarity
Callers know immediately if you accept their insurance, what to expect for out-of-pocket costs, and sliding scale options.
Efficient Intake
Basic information is collected before the first session—concerns, history, insurance—so you can focus on connection.
Session Focus
Be fully present with your clients. Administrative calls are handled without interrupting therapeutic work.
Features Built for Therapists & Counselors
Everything you need to run your therapists & counselors business more efficiently:
Compassionate Communication
Designed specifically for mental health with warm, validating language that acknowledges the courage it takes to call.
Crisis Assessment
Asks appropriate screening questions to identify crisis situations and escalate according to your protocols.
Insurance Verification
Provides your accepted insurances, out-of-pocket rates, and sliding scale information clearly.
Specialization Matching
For group practices, matches callers with appropriate therapists based on presenting concerns and specialties.
Intake Information
Collects basic history, presenting concerns, and administrative details before the first session.
Appointment Scheduling
Books initial consultations and follow-up sessions based on your availability preferences.
Paperwork Delivery
Sends intake forms, informed consent, and other required documents before the first appointment.
Cancellation Management
Handles reschedules and cancellations according to your policies, including cancellation fee information.
Telehealth Information
Explains your telehealth options and provides technical instructions for virtual sessions.
"I used to feel torn between being present with my current client and answering calls from people in need. Now I know every call is handled with care, crises are escalated appropriately, and I can be fully present. It's been transformative for my practice and my peace of mind."
Dr. Emily Vasquez
Mindful Path Therapy • Boston, MA
+50% New Clients, 100% Session Focus
Common Questions from Therapists & Counselors
How does it handle crisis calls?
You customize the crisis protocol. It asks screening questions, and true emergencies are either escalated to you, directed to crisis lines (988, local crisis centers), or emergency services depending on severity.
Is it appropriate for mental health?
Absolutely. The language and approach are designed specifically for mental health with input from therapists. It's warm, validating, and never dismissive of someone's concerns.
What about HIPAA?
Fully HIPAA compliant. We sign a BAA, all data is encrypted, and communications follow healthcare privacy requirements.
Can it explain my therapeutic approach?
Yes. You can customize how your approach is described—CBT, psychodynamic, trauma-informed, EMDR—so potential clients understand your methodology.
Does it integrate with practice management software?
We integrate with popular therapy practice management systems including SimplePractice, TherapyNotes, Jane, and others.
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